The free, simple and easy to use Citizen Request Tracker™ app gives small to medium-sized cities and counties across North America – and their residents and business owners - the same citizen-power to report civic issues, and the integrated municipal tracking capabilities, that was previously available only in large metropolitan areas.
When a citizen observes an issue (pothole, graffiti, abandoned car, etc.) they can quickly submit a photo and description of the problem. Using the iPhone’s GPS technology, the app automatically pinpoints and sends the exact location of the concern.
The request is routed straight to their government’s Citizen Request Tracker system and directly to the right people who can get the problem fixed; reducing costs and improving staff efficiency. The citizen receives a confirmation e-mail and can view the status of their request along with comments posted by municipal staff.
The Citizen Request Tracker app is your tool for reaching the pinnacle of citizen engagement; a citizen-centric mobile platform that facilitates 24/7 interaction.